Damage Policy and Waiver Policy


At Onward Movers, we take great care to protect your belongings. However, we understand that accidents can happen.

  1. Damage Reporting: Any damages must be reported within 48 hours of the move. Please provide detailed information and photographs of the damage.

  2. Assessment and Compensation: We will assess the reported damage and determine appropriate compensation based on the extent of the damage and the value of the item.

  3. Waiver Policy: Clients may choose to waive liability for certain items by signing a waiver form before the move.